Privacy Policy
1. Individually identifiable information
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• name;
• contact details;
• identification information;
• historical records of communication and interaction with ArmourCore;
• bank details;
• details or history of preference, interests and behaviour in relation to transactions, products, services and activities on ArmourCore’s website;
• as well as other similar Personal Information that is needed for ArmourCore to provide its goods and services.
If ArmourCore ever asks for significantly different information, we will inform you. If a person does not provide certain requested Personal Information to ArmourCore, ArmourCore may not be able to provide them with access to and use of the ArmourCore’s website, provide them with access to ArmourCore goods and services, or to fulfil one or more of ArmourCore’s functions and activities applicable to that person.
2. Non-identifiable information
When a person visits ArmourCore’s website, ArmourCore’s servers may automatically record non-identifiable information that a person’s internet browser sends. This data may include:
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• computer IP address;
• browser type;
• webpage visited before coming to ArmourCore’s website;
• the pages visited within ArmourCore’s website;
• the time spent on those pages, items, and information searched on ArmourCore’s website, access times, dates and other statistics.
Non-identifiable information is collected for analysis and evaluation in order to help improve ArmourCore’s customer’s experience, and the goods and services provided by ArmourCore. This data will not be used in association with any other Personal Information.
3. Collection of Personal Information
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a) Providing Individually identifiable information via the ArmourCore website;
b) Interacting or following social media accounts managed by ArmourCore (such as Facebook, Twitter, or Instagram);
c) Registering on ArmourCore’s website;
d) Logging in to ArmourCore’s website;
e) Placing an order with ArmourCore;
f) Contacting and communicating with ArmourCore;
g) Applying for a job with ArmourCore;
h) Submitting feedback, enquires or comments;
i) Entering into an agreement with ArmourCore; or
j) Any other method of collection as determined by ArmourCore from time to time.
By doing any of the above, a person also consents to ArmourCore collecting Personal Information from:
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a) Third parties such as our related entities, business or commercial partners; and
b) Publicly available sources of information.
4. How we hold your Personal Information
ArmourCore protects Personal Information by:
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a) Restricting access to Personal Information;
b) Maintaining technology products to prevent unauthorised computer access;
c) Securely destroying Personal Information when it is no longer needed for record retention purposes.
To further secure credit card details, ArmourCore does not keep details of credit card information.
Regional Areas 3-4 business days
Remote Areas 6-9 business days
Please note that these delivery timeframes are estimates and are not guaranteed.
5. Use of Personal Information
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a) to provide products and services;
b) to create orders, transaction records, agreements for the sale of products or services, accounts, tax invoices or receipts;
c) Processing and delivering of orders, including fraud prevention;
d) to answer questions and provide information regarding ArmourCore’s goods and services;
e) to provide better customer services;
f) to perform research and analysis;
g) assisting the offering of products and services by ArmourCore, contractors, agents and/or employees;
h) processing of job applications and the provision of information relevant to an application;
i) communicating promotional offers, marketing information or special events;
j) responding to feedback, ratings, comments, complaints and enquiries; and
k) using for administrative, marketing, planning, quality control, employment performance review, service or product development purposes.
l) to comply with laws or regulations, or to comply with any directions given by regulators or authorities.
You may advise ArmourCore if you do not wish to receive any marketing information from ArmourCore.
6. Disclosure of Personal Information
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a) to assist ArmourCore in providing goods and services a person has requested, such as delivery service providers and fulfilment managers;
b) to comply with legal requirements, such as, fraud prevention regulation;
c) conduct market research and marketing strategy analysis; and
d) manage or develop business strategies and functions.
7. Access to, Protection and Destruction of Personal Information
In accordance with the Privacy Act 1988 (Cth), upon a person’s request, ArmourCore will provide the details of the Personal Information ArmourCore holds on that person.
A person can update their Personal Information anytime by accessing ArmourCore’s website or by contacting ArmourCore.
8. Complaints Procedure
If a person wishes to make a complaint about a breach of this Privacy Policy or the Privacy Act 1988 (Cth) by ArmourCore, please lodge a complaint by contacting ArmourCore.
You can find more information about privacy and the protection of your Personal Information on the website of the OAIC at www.oaic.gov.au.
9. Disclaimer
No data transmission over the internet can be guaranteed as completely secure. ArmourCore will take reasonable steps to protect Personal information. However, ArmourCore cannot guarantee the security of any information (personal or other) transmitted to us. Therefore, ArmourCore will not be liable for any breach of security or unintended loss or disclosure of information due to the ArmourCore’s systems being linked to the Internet.
10. Changes to this Policy
This Privacy Policy forms part of the Terms and Conditions for use of ArmourCore’s website and forms part of the Agreement between a Purchaser and ArmourCore for the purchase of goods. ArmourCore may, from time to time, amended this Privacy Policy, in whole or in part, in ArmourCore’s sole discretion. Any change to this Privacy Policy will be effective immediately upon the posting of the revised policy on ArmourCore’s website.
ArmourCore may announce a change to this Privacy Policy on its website or by email. In any event, by continuing to use ArmourCore’s website following any change to this Policy, a person will be deemed to have agreed to such changes.